Mobile devices are awesome business tools, but mobility can be complex. Smart organizations equip their employees with an ally to solve the inevitable day-to-day mobility problems. Email not working? Lost your phone? Time for an upgrade? Need to change a service plan? Your employees are more productive when they have an expert that is a phone call, web chat, or email away.
Provide quick turn-around time to ensure that your business keeps running smoothly. Our specialists we hire have been in the telecom industry for 5+ years, our resolution times are extremely fast with a 95% first call resolution rate.
Give your employees access to an expert in your area, all of our specialists are located within North America. We pride ourselves on excellent customer service and the fact that we do not outsource our help team overseas.
Give your employees the help they deserve. Happy Mobility Specialists provide the best support. Our culture provides an opportunity where our Mobility Specialists thrive.
Our Help Desk is not for all companies, that's why we have created Simplex My-Serve it's designed to be a fully functional self-serve tool. So if your organization doesn't require the extra support feel free to use our amazing software instead.
Simplex offers dedicated support 24/7 for companies that require it.