simplex solutions

MyServe

Access the full suite of Simplex Mobility MyServe tools to reduce the workload on the team while providing greater visibility to multiple levels of the organization.

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Full access to all Simplex MyServe has to offer.

Managerial Reporting

Provide monthly visibility and easy communication to managers in the field. Each manager will receive a branded report of the costs and user behavior of employees tagged under their management. Something not look correct? The approve/dispute feature gives each manager the ability to communicate back to the office with any changes or questions.

MDM and Single Sign On Integrations:

Simplex Mobility has an ever growing list of integrations. Prevent swivel chairing with multiple dashboards by integrating your MDM with the MyServe dashboard. Worried about security? Use our integrations with Simple Sign On to ensure all reporting and access is password protected.

Hardware Ordering Portal

Automate all of the workflows needed in ordering new equipment. From following proper approvals to receiving PO’s, each task is completed efficiently. All order information is stored and displayed in our dashboard to give visibility on hardware costs.

benefit

Custom Integrations

Integrate your goto ITSM, HR & AP and UEM software directly into our system to create one unified experience.

Integrate your goto ITSM, HR & AP and UEM software directly into our system to create one unified experience.
Integrate your goto ITSM, HR & AP and UEM software directly into our system to create one unified experience.
Integrate your goto ITSM, HR & AP and UEM software directly into our system to create one unified experience.
No longer does your accounting team need to create an accounting report for your mobility bill, our system will automatically spit out a report that your accounting team can use to input into your accounting software.
No longer does your accounting team need to create an accounting report for your mobility bill, our system will automatically spit out a report that your accounting team can use to input into your accounting software.
No longer does your accounting team need to create an accounting report for your mobility bill, our system will automatically spit out a report that your accounting team can use to input into your accounting software.
benefit

Custom Accounting

No longer does your accounting team need to create an accounting report for your mobility bill, our system will automatically spit out a report that your accounting team can use to input into your accounting software.

MyServe

Included Features

Hardware Ordering Portal

Customizable hardware ordering portal that links to all of your wireless carriers systems systems.

Managerial Reporting

Monthly reporting to managers for all of their users associated costs. Includes the ability to communicate back to the wireless admin with any changes or questions.

HR/ERP Integration

Connect your ERP/HR system to MyServe ensuring database integrity while providing automated tasks for employee management.

ITSM Integration

Integrate with the major ITSM providers ensuring continuity and automation.

ServiceNow Application

Gain access to the Simplex ServiceNow application available on the ServiceNow app store.

Single Sign On

Properly manage access to the MyServe tool through internal Single Sign on setup.

Employee Login

Customizable dashboard for end users with ability to virew billing info and make requests.

Data Cost Allocation

Correctly code any excess data cost to the proper users and cost centres.

Simplify your company’s mobility today.

Implement our product today to start saving time and money on managing your mobility.

services

Additional Services

These add-ons will help further support and expand the tools needed for your mobile & wireline needs.

MyServe Wireline

Simplex MyServe provides a centralized HUB for clients to manage Wireline and Wireless Services. With robust and easy to use APIs.

Custom Solutions

Need a custom solution completed within My-Serve. Let us know how we can help.

Digital Signature Add-on

Bring your company to the forefront allowing your employees sign important documents digitally, like AP deduction letters or mobile policies

MyServe Mobile Messaging

Easily communicate with your end-users with our SMS notification engine.

Our amazing Clients

Check out all our other clients who have fallen in love with using our Simplex products

faq

Frequently Asked Questions

Here are some answers to commonly asked questions for our solutions, if you don't see yours please get in touch.

Can logins be setup by accounting code or business unit?

Simplex allows for many customizations for users. Everything from read only to business unit level blocks allow for clients to customize access.

Are there controls for what tasks a user can complete in the system?

Simplex has a comprehensive list of all tasks a user can complete in the system. You can select what tasks each user have access to.

What is the approval process for hardware ordering?

Simplex Mobility has an extensive list of customizations for the hardware ordering portal. Set initial approval, manager approval and final approval. All approvals are stored for auditing purposes.

What is available for an activity log?

Simplex Mobility stores all actions completed in the system in an easy to use and search activity log. All transactions are tagged to the user and the time it was completed. Also all text messages and emails sent are also stored providing quick and easy access for any audit needed.

Simplify your company’s mobility today.

These add-ons will help further support and expand the tools needed for your mobile & wireline needs.

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